Portella

The location for this property is excellent, right next to the Basilica and close to marina. There are many great restaurants within very short walk. The reception ladies were excellent, we were warmly greeted by Paula and met some other wonderful young ladies that worked at the reception. The hotel itself is a newly renovated historic building, the rooms are stylish and very clean. Showers are great, beds are comfortable. This hotel only has 14 rooms, so there is no elaborate 5-star lobby or other common spaces for the guests to use. It almost feels like a small apartment complex with room service and reception. There is a small court yard with a few pieces of yard furniture to sit on, but it is not the kind of setting where one would casually sit around. There is a small roof-top patio with a few sun beds, it’s on the top of the 3-rd floor. There is a small sauna and very small gym with one bicycle, one other machine and some free weights. There is no pool or spa services located on sight, but a massage can be ordered in advance.

Hotel Portella is located in the old town of Palma, next to the old Arab baths. It reminds me of a Riad. It's really beautiful. I got a feeling of coming home. The hotel team are absolutely delightful, and deliver exceptionally good service. The rooms are beautiful and authentic. Good size and beautiful details. The bed was incredibly comfortable. There is even a very good sofa there, and a cozy table. It makes the rooms more like an apartment. I absolutely recommend the breakfast here too. Excellent and genuine service. I felt so welcome and special.

Other than the place itself is beautiful, stunning, warm, and welcoming. I'd say our favorite part was the staff. Everyone was so incredibly kind and knowledgeable. They all made time to chat and we truly appreciated that. Luke was extremely knowledgeable about the hotel's history, which made us understand the space more. One of the chefs, Chiska (may be spelling the name incorrectly, sorry) was so great to talk to! She was such a bright spirit. We stuck around just to keep the conversation going with her.

Myself and my partner loved our stay at Portella. It felt like you were in someone’s home and I mean that in the best way possible! It was cosy, the architecture and interior was classy and beautifully done. It was central location to most restaurants and shops. Luke went above and beyond to ensure we had the best trip to Palma! Everyone in the team was lovely! We can’t wait to go back!

This hotel has been beautifully restored, gorgeous interiors, lovely caring staff. So luxurious and comfortable. We did not want to leave…. Breakfast was delicious and special. The bedroom was perfect, probably the most comfortable bed I’ve ever slept in. They left us delicious chocolates in the room every night too! We felt pampered and happy for our entire stay.